Frequently Asked Questions

Can I customise my order?

Yes, we offer customization for color and fabric, provided it does not compromise the design's quality. Customization services are subject to an additional charge of Rs. 5000/-. Minor size adjustments can be accommodated at no additional cost. For requests or more information, please email us at merriamwajid.mw@gmail.com.

Do you ship internationally?

Yes, we do ship internationally. Shipping rates vary depending on the location and the quantity of articles ordered. For inquiries, please email us at merriamwajid.mw@gmail.com.

What’s your return policy?

We only accommodate returns for damaged or incorrect orders. Please contact us within 7 days of delivery at merriamwajid.mw@gmail.com. Approved returns will be eligible for store credit only.

What’s your exchange policy?

We do not accommodate exchanges since all our products are made to order. For further information, please reach out to us at merriamwajid.mw@gmail.com.

Can I cancel or modify my order once it has been placed?

Order cancellations are allowed within 2-3 days, and modifications to design or color can be made within one week of order placement.

What payment methods do you accept?

We receive payments via direct bank transfer. Proof of payment is required for bank transfers; please share at merriamwajid.mw@gmail.com for order confirmation.

How long does the delivery take?

All MW items are made to order and thus demand 3-4 weeks for fulfillment and delivery.

For more detailed information visit our policy pages (refund, shipping, privacy and terms of service) or email us at merriamwajid.mw@gmail.com.